Return & Refund Policy

If you have any query regarding a product and want to return/exchange it, you must raise a request within 7 days from delivery using your registered email ID to our support email or WhatsApp number.

We offer a 7-day return/exchange policy from the date of delivery.

⚠️ Note:
We do not provide reverse pick-up services. Customers must send the product to our company address at their own cost.

When returning, please mention your Order ID and Registered Mobile Number inside the parcel for office use.

📍 Return Address:
To: Arushifab
10, Vedant Industrial Park, Vibhag-10, Kosad Gam, Surat, Gujarat – 394107
📞 Mobile Number: +91 92271 04704

Refund Policy

  • Prepaid Orders → Refund will be directly credited to the original payment method.

  • COD Orders → Refund will be processed via Bank Transfer / GPay / PhonePe / Paytm once we receive your bank/UPI details.

  • Refunds are processed within 7 days after the product is received at our office. If not received after 7 days, contact us via email or WhatsApp.

  • Shipping charges are non-refundable.

  • Products must be returned in the same condition as shipped (unused, unwashed, undamaged). Returns in poor condition will not be refunded.

  • Once an exchanged product is delivered, no further exchange/refund will be allowed.

  • Order cancellations are only possible until dispatch.

Details Required for COD Refund

Please share the below details from your registered email ID or via WhatsApp:

  • Account Holder Name:

  • Account Number:

  • IFSC Code:

  • Bank Name:

  • UPI Number (with Name):

✅ We accept Bank Transfer / GPay / PhonePe / Paytm.
⚠️ Please ensure the details are correct. We are not responsible for failed refunds due to incorrect information.

Contact Us

📧 Email (Support): Arushifab1003@gmail.com
📞 WhatsApp/Call: +91 92271 04704

We’re here to help! Feel free to reach out for any queries or assistance.