Terms & Condition

Order Delivery & Damage Policy

  • If you have received an SMS or Email stating that your order has been delivered but you have not received it, please contact us within 24 hours of receiving the notification.

📧 Email: Arushifab1003@gmail.com
📞 Support Number: +91 92271 04704

Customer Responsibility

  • Customers are required to take utmost care of the product while it is in their possession.

  • All items included in the package (e.g., blouse piece in sarees, dupatta/pant in kurta sets, or other mentioned accessories) must be returned together.

  • If any item/accessory is missing from the package, we cannot process a refund or exchange.

Reporting Damaged Products

  • If you believe the product delivered is damaged or defective, you must notify us within 1 day of delivery via email.

  • Please send the following details:

    1. Order ID

    2. Clear photos of the product

    3. Unboxing video (mandatory) showing:

      • The package being opened,

      • The product label clearly visible,

      • The order ID clearly shown.

⚠️ Note: Without a proper unboxing video, we will not be able to process your return or exchange request.